Hankyu Ferry Point Service 'Funepo' Terms of Use

Hankyu Ferry Point Service ‘Funepo’ Terms of Use

Article 1: Purpose

These terms govern the Hankyu Ferry Co., Ltd. (hereinafter referred to as ‘the Company’) provision of the Hankyu Ferry Point Service ‘Funepo’ (hereinafter referred to as ‘the Program’) to members registered under the Hankyu Ferry Net Reservation Service Funet Member Terms of Use (hereinafter referred to as ‘Funet Reservation Member Terms of Use’).
For matters not specified in these terms regarding the Program, the Funet Reservation Member Terms of Use will apply.

Article 2: Scope of Application of Hankyu Ferry Point Service ‘Funepo’

Points will be granted and used only by the registered representative on the My Page. Eligibility applies only when using the Hankyu Ferry Net Reservation Service and making advance payments for fares and fees with a credit card designated by the Company (same as the card payment in Article 1, Section 4 of the Funet Reservation Member Terms of Use). Reservations made by phone or at the counter will not be eligible. Points will be granted within 14 days after boarding.
1 point equals 1 yen, and you can use a minimum of 10 points towards the boarding fee in a single payment.
The validity period for regular points is three years from the boarding date (calculated monthly), and points that exceed this period will automatically expire. Other points’ validity periods may vary depending on promotions and campaigns.
When using points, the points closest to expiration will be consumed automatically.
If a reservation using points is canceled or changed, the points used will generally be returned, and cash refunds will not be provided. Additionally, if a Funet Reservation Member changes their reservation after booking, points will be granted based on the new amount.
You can check the number of points earned, history, and validity period at [My Page TOP, Point History, Point Validity].

Article 3: Point Granting

The Company will grant points when Funet Reservation Members use the Hankyu Ferry official website ‘https://www.han9f.co.jp/‘ to utilize the Hankyu Ferry Net Reservation Service and make advance payments for fares and fees with a credit card designated by the Company (same as the card payment in Article 1, Section 4 of the Funet Reservation Member Terms of Use), or in other cases deemed appropriate by the Company. Payments made in cash, at the counter with a card, using travel agency coupons, ferry tickets, shipping exchange tickets, points, or vouchers will not be eligible for point grants. However, if the additional amount for a prepayment card payment (including some point usage) is paid in cash or by card at the counter, points will be granted. The granted points can be checked through the designated method (My Page).
The point granting rate and other conditions for granting points will be determined by the Company and announced to Funet Reservation Members on the designated site within the Company’s official website. Additionally, the point granting rate and validity period may vary depending on member rank and the specific transaction.
Points will be granted after a certain period determined by the Company has passed following the eligible transaction (within 14 days after boarding). If the cancellation of the eligible transaction is confirmed, points will not be granted for that transaction, and if there are changes to the transaction amount, points will be granted based on the new amount.
The final decision on whether to grant points for a specific transaction, the number of points granted, and other related matters will be made by the Company, and Funet Reservation Members will comply with this decision.

Article 4: Point Management (Member Rank System)

The Company will notify Funet Reservation Members of the number of points granted, points used, and point balance through methods determined by the Company.
If there are any doubts regarding the points in the previous section, the Funet Reservation Member must contact the Company immediately and explain the reason.
The final decision regarding the number of points in the previous section will be made by the Company, and Funet Reservation Members will comply with this decision.
In this Program, five membership ranks—Bronze, Silver, Gold, Platinum, and Diamond—will be established based on the usage achievements of Funet Reservation Members, with increased point redemption rates for each rank.

The membership ranks are as follows:

Membership Rank	Redemption Rate	Usage Achievement (1 Year)
Diamond	20.0%	1,500,000 yen ～
Platinum	10.0%	500,000 yen ～ 1,499,999 yen
Gold	5.0%	200,000 yen ～ 499,999 yen
Silver	2.0%	50,000 yen ～ 199,999 yen
Bronze	1.0%	0 yen ～ 49,999 yen

*If the member (representative) does not board, the redemption rate will be 50% as stated above. The amount reflected in usage achievements will also be 50% of the payment amount.

The maintenance or demotion of membership ranks in Section 5 will be applied based on ‘usage achievements over one year (January 1 to December 31)’ to ‘the following year’s one year (from April 1 of the following year to March 31 of the year after next).
The usage achievements in Sections 5 and 6 are as follows:
- (1) When advance card payment (same as described in Section 3) is made
- (2) When the additional amount of advance card payment (same as described in Section 3) is paid in cash or by card at the counter
- (3) Payments made by any method other than (1) or (2) will not be eligible for usage achievements.
Regarding the promotion of membership ranks in Section 5, immediate promotion will occur upon meeting the conditions even within one year, and the new membership rank will be applied early.

Article 5: Prohibition of Point Consolidation and Multiple Registrations

Funet Reservation Members may not transfer or pledge their points to other Funet Reservation Members, nor share points among members.
A single Funet Reservation Member is prohibited from making multiple registrations. Additionally, if multiple registrations are made for any reason, the points held cannot be consolidated.

Article 6: Cancellation and Expiration of Points

If the Company deems it appropriate to cancel points granted after the cancellation of an eligible transaction or for other reasons, the Company may cancel the points granted for that transaction.
If the Company determines that a Funet Reservation Member falls under any of the following categories, the Company may cancel some or all of the points held by the member without notifying them.
- (1) If there is illegal or fraudulent activity
- (2) If there is a violation of these terms, the Funet Reservation Member Terms of Use, or any other regulations or guidelines set by the Company
- (3) If the Company deems it appropriate to cancel points granted to the Funet Reservation Member for any other reason
If a Funet Reservation Member does not use their points within the validity period, the points will automatically expire.
Except in cases where the Company is at fault, the Company will not provide any compensation for canceled or expired points and will bear no responsibility.

Article 7: Use of Points in Payments

Funet Reservation Members may use their points at the redemption rate set by the Company for payments made through credit card prepayment in the Hankyu Ferry official website’s Hankyu Ferry Net Reservation Service (same as the card payment in Article 1, Section 4 of the Funet Reservation Member Terms of Use).
The Company may restrict the services eligible for point usage in Section 1 or impose conditions on point usage.
If a Funet Reservation Member cancels a payment made using points in Section 1, the points used for that payment will generally be returned, and cash refunds will not be provided. However, if due to administrative circumstances the return in points is not possible, the equivalent amount of points may be refunded in cash from the services eligible for point usage.
If a Funet Reservation Member uses points for the full payment of a transaction and the payment amount is subsequently reduced for any reason, points will be refunded according to the previous section.
If a Funet Reservation Member uses points for part of the payment and the payment amount is subsequently reduced for any reason, the refund will first be processed for the card payment, and if there is still an outstanding amount, points will be refunded according to the previous section for that amount.
If a Funet Reservation Member uses points for payment and the payment amount is increased for any reason afterward, the member must pay the additional amount using another payment method.

Article 8: Accidents, etc.

For transactions subject to payment in Article 7, except in cases of cancellations due to natural disasters like typhoons or accidents for which the Company is responsible, the Company will not bear any responsibility and will not provide refunds for points.

Article 9: Cancellation of Points After Use

If a Funet Reservation Member uses points for payment under Article 7 and those points are canceled under Section 1 or 2 of Article 6, the transaction subject to points (hereinafter referred to as ‘Point Transaction’) may be canceled or put on hold. If a Funet Reservation Member’s point usage transaction has been executed or is about to be executed, they must immediately pay the shortfall caused by the cancellation in cash or by a payment method designated by the Company.

Article 10: No Cash Redemption

Funet Reservation Members cannot redeem points for cash under any circumstances.

Article 11: Use by Third Parties

Points can only be used by the Funet Reservation Member themselves, and cannot be used by any third party.
The Company will consider the use of points as being made by the Funet Reservation Member if the login ID and password entered during point usage match the registered ones, regardless of whether it was unauthorized use by a third party. The Company will not refund points used in such cases and will bear no responsibility for any damages incurred by the Funet Reservation Member.

Article 12: Taxes and Fees

If taxes or additional fees arise from the acquisition or use of points, the Funet Reservation Member shall bear these costs.

Article 13: Loss or Suspension of Funet Reservation Member Status

If a Funet Reservation Member loses their membership status, they will lose all rights related to the points held and the use of this Program, and will not acquire any claims against the Company due to the loss of status.

Article 14: Disclaimer

The Company will make every effort to operate this Program based on the technical standards at that time, but does not guarantee that no issues will arise. The Company does not guarantee against interruptions, delays, or data loss caused by communication line or computer failures, issues related to point usage, unauthorized access to data, or any other issues.

Article 15: Changes to the Program

The Company may revise these terms without prior notice to Funet Reservation Members for operational reasons and may change the terms, content of the Program, or conditions for providing the Program (including but not limited to the abolition of points, suspension of point granting, changes to services eligible for point granting or usage, or changes to point granting rates or usage rates). Funet Reservation Members accept this in advance. However, if the Company ends, changes, or suspends the Program, it will provide information to Funet Reservation Members in an appropriate manner considering the impact and operational status of the Program.

Article 16: Governing Law and Exclusive Jurisdiction

In the event of a dispute that cannot be resolved between the parties regarding the use of this Program, it will be resolved in the court having jurisdiction over the location of the Company’s Kyushu headquarters in accordance with Japanese law.

End
Established on March 1, 2021
Revised on July 10, 2023
Revised Articles 3 and 4 on November 14, 2025
The revised text of Article 4 will apply from January 14, 2026, onwards for boarding.