Contact by Phone
For inquiries by phone, please contact the reservation center below.
*Calls to this number are recorded for quality assurance purposes.
Passenger and Private Vehicle Only
Business Hours
9:00 AM to 6:00 PM
*Phone inquiries are guided via a navigation dial
Reservation Center
Group Reservations Only
Business Hours
Until May 31, 2026, 10:00 AM to 5:30 PM (Closed: Sat, Sun, Holidays)
From June 1, 2026, 10:00 AM to5:00 PM(Closed: Sat, Sun, Holidays)
*Calls will be forwarded to the Group Management Center in Shinmoji.
Shinmoji Passenger Department
Kansai Office
Tokyo Office
Truck Only
Business Hours
8:30 AM to the last departure *For truck reservations, please call the port you will be departing from.