| Seller | Hankyu Ferry Co., Ltd. |
|---|---|
| Representative’s Name | Yuichi Shimazu |
| Location | 〒800-0113 Fukuoka Prefecture, Kitakyushu City, Moji Ward, Shinmoji North 1-1 |
| Phone Number | 0570-01-8989 |
| Payment Method | Prepayment by credit card |
| Refund Fee | Cancellation of reservations (including cancellations on the day of boarding) will incur a separate fee. Changes are free for the first time only. However, it is only valid within the validity period (7 days including the day of boarding). For changes after the second time, it will be treated as a new reservation after cancellation, and a separate fee will apply. Refund conditions (From the specified departure date) Refund fees for vehicle standard Japanese-style rooms and other cabins Standard Japanese-style room 200 yen up to 7 days before 200 yen 200 yen up to 2 days before 10% 10% 200 yen up to before departure 30% 30% 200 yen Invalid after departure Invalid Invalid *Cancellation fees apply per passenger and per vehicle. *Cancellation fees for pet room usage will be handled the same as guest rooms. *Cancellation fees for pet rooms will be 100 yen per pet. |
| About the delivery of boarding tickets | Users who pay by credit card must confirm their reservation at the boarding port, so it is necessary to print out the reservation confirmation email or display it on a mobile screen. If confirmation cannot be made, boarding tickets cannot be issued for the safety of card transactions, and you will need to purchase a boarding ticket again. Thank you for your understanding. |
