Today's schedule [Regular operation]
CAMPAIGN & TOURISM INFORMATION
About us
Welcome to Hankyu Ferry
Hankyu Ferry operates ferries that connect Shinmoji and Kobe, and Shinmoji and Izumiotsu every day.
We provide an extraordinary cruising experience with hotel-like guest rooms and a wide variety of onboard facilities embellished with a beautiful view from the deck.
Fares
Adult fare is from 13 years old.
Child fare is from 6 years to 12 years old.
Little children from 1 year to 5 years old are free per 1 adult by sharing bed. Child fare is necessary when children use bed.
We require bed charge when you use private cabins even with less people
Passenger fares・Baggage fees
Passenger fares (formally: fee)
*The shown prices include fuel surcharge and sales tax. (Unit: yen)
From January 1, 2022 to March 31, 2022 Fares and fuel oil price fluctuation adjustments after April 1, 2022 are subject to change.
Izumi／Hibiki／Settsu／Yamato
| Class | Fares (regular season) |
Fares (Special/busy period) |
||
|---|---|---|---|---|
| adult | child | adult | child | |
| Standard Japanese style | 7,120 | 3,560 | 7,860 | 3,930 |
| Standard bunk bed | 8,170 | 4,090 | 8,910 | 4,460 |
| Deluxe bunk bed for 4 people | 10,270 | 5,140 | 11,000 | 5,500 |
| Deluxe single | 11,840 | 5,920 | 12,570 | 6,290 |
| Deluxe Japanese style | 14,460 | 7,230 | 15,190 | 7,600 |
| Deluxe Western-Style Double Occupancy *See Note 1 Note 2 | 14,460 | 7,230 | 15,190 | 7,600 |
| Deluxe Japanese & Western style | 14,460 | 7,230 | 15,190 | 7,600 |
| Suite | 19,690 | 9,850 | 20,430 | 10,220 |
| Royal | 25,990 | 13,000 | 26,720 | 13,360 |
- * Standard singles (adults, normal period 9,740 yen, special period 10,480 yen) have different settings depending on the season.
- * The deluxe Japanese-style room, Japanese-Western style room, and deluxe Western-style double room with pet room of "Settsu" and "Yamato" are equipped with a toilet.
- Note 1) Deluxe Western-style double rooms are accessible for disabled guests.
- Note 2) Deluxe Western-style double room with pet room is available only for "Settsu" and "Yamato".
- If you use it, 10,000 yen will be charged as the fare plus the usage fee for the deluxe Western-style double room.
Special season・Other fares
Special season
| outbound route （Kansai→Kyushu） |
inbound route （Kyushu→Kansai） |
|
| 【Special period】 | August 7th-August 13th, 2021 December 25th-December 30th, 2021 * Under consideration after January 6, 2022. We will inform you as soon as it is decided. |
August 12th-August 16th, 2021 January 2th- January 5th, 2022 * Under consideration after January 6, 2022. We will inform you as soon as it is decided. |
| 【busy period】 | * Under consideration after January 6, 2022. We will inform you as soon as it is decided. | * Under consideration after January 6, 2022. We will inform you as soon as it is decided. |
| 【regular season】 | Periods other than special periods and busy periods | Periods other than special periods and busy periods |
- * Special period and busy period are subject to change. Please check before using.
Rooms and onboard facilities
Reservation
To make a reservation, please follow the steps below
-
- STEP 1
- Select boarding date and route
-
- STEP 2
- Select class
-
- STEP 3
- Select number of people
-
- STEP 4
- Reservation complete
- Reservations can be made via online only 20% off the regular price. ＊Except for special busy periods.
Reservations made on the day of departure at the ticket window at the passenger terminal will be offered at a regular price. - Reservation is available from 2 months to 7 days before boarding.
- Round-trip reservations are unavailable. Please purchase one-way tickets for both of your outbound trip and return trip.
- Please enter requirements in the reservation form and send it to us. We will reply after checking availability.
- Those who made a reservation online do not need to fill in the boarding list on the day of the scheduled departure.
Notes
| Reservation |
|
|---|---|
| Payment |
Please check-in at the check-in counter in terminal, 1 hour before departure. |
| Cars/ motorcycles |
|
| Ladies' room |
For those who booked the ladies' room, please note that a separate room will be assigned to accompanying male passengers. |
| Pets |
|
- Smoking is prohibited in guest areas.
- Guests with a bicycle
- Guests with a car
- Guests with an electric car
- About the door in the parking space
- Guests who require assistance
- Guests with an injury
- Guests with a service dog
- Guests who are aurally challenged
- Pregnant guests
- Guests using the ladies' room
- About the use of public observation bath
- Guests with pets
- Other prohibitions
- Free Wi-Fi
Payment
From making a payment to receiving your ticket
-
- STEP 1
- Make a reservation from the reservation form
-
- STEP 2
- Receive a confirmation email from Hankyu Ferry
-
- STEP 3
- Keep the reservation number
-
- STEP 4
- Pay at the ticket window on the day of your scheduled departure
- If you cannot find emails from Hankyu Ferry, possibility is that your email storage is full, or the email has been sorted into your spam folder. Please change your setting to allow emails from @hankyuferry.com to receive your confirmation email.
- Please have your reservation number ready by printing your confirmation email as it will be required on the day of your scheduled departure. Please present your reservation number to our staff at the terminal before boarding.
*Automobile inspection certificate is required at the ticket window if you are boarding with a car.
Method of payment
We accept cash and credit card payments. Please complete your payment at the ticket window on the day of your scheduled departure.
*Please note that we do not accept online payments.
Credit cards accepted
JCB/American Express/Diners Club/Discover/VISA/Master Card/UC/MUFG/DC/UFJ/Nicos/Toyota Card/Cedyna/Nissenren are accepted. Only single payments are accepted.
Refund and cancellation
| Refund conditions | Cancellation charges | ||
| vehicle | passenger (Guest rooms other than standard Japanese-style rooms) |
passenger (standard Japanese-style rooms) |
|
|---|---|---|---|
| Up to 7 days prior to the departure date | 200 yen | 200 yen | 200 yen |
| Up to 2 days prior to the departure date | 10％ | 10％ | 200 yen |
| From 7 days prior to the departure date until the departure time | 30％ | 30％ | 200 yen |
| After departure | 100% | 100% | 100% |
The cancellation fee will be charged for one person, one car respectively.
The cancellation fee for the pet room fee is the same as for the guest room.
Cancellation charge for pet rooms is 100 yen per pet.
Additional charges will apply for the cancellation of your reservation (including cancellation on the departure date).
You may make changes to your reservation free of charge only once. This is available only during the valid period (7 days including the departure date).
If you are making changes to your reservation for the second time, additional charges will apply as your reservation will be cancelled and you will be required to make a new reservation.
Please contact us by email for more information.
Terminal and directions
- Access by public transportation and connecting bus
- Coupons and reservation tickets other than the boarding tickets and shipment tickets issued by us cannot be used to board. Please fill in the boarding list (application form) and exchange your ticket with one of our boarding tickets and shipment tickets at the terminal ticket window.
- Please allow enough time to be at the terminal and complete your boarding procedures. We may have to dishonor your reservation if you fail to complete your boarding procedures.
Shinmoji Terminal
The building is designed after the Council Hall in the Imperial Palace during Heijo-kyo during the Nara period. Completed in January 1991.
| Address | 1-1 Shinmoji-kita, Moji-ku,Kitakyushu-shi, Fukuoka 800-0113(Terminal 1) |
|---|---|
| Inquiries |
093-481-6581 *Our telephone support is available in Japanese only. Please contact us by email. |
| Up to a business hours | 9:00 ～ last departure |
The building is designed after the funnel of a ferry.
| Address | 1-1 Shinmoji-kita, Moji-ku, Kitakyushu-shi, Fukuoka 800-0113(Terminal 2) |
|---|---|
| Inquiries |
093-481-6581 *Our telephone support is available in Japanese only. Please contact us by email. |
| Up to a business hours | 9:00 ～ last departure (Release of boarding ticket is from 15:00 ～ last departure) |
Izumiotsu Terminal
Completed in December 2001
| Address | 1-3 Ozushima-cho, Izumiotsu-shi, Osaka 595-0074 |
|---|---|
| Inquiries |
0725-22-7171 *Our telephone support is available in Japanese only. Please contact us by email. |
| Business hours | 9:00 - departure of the last ferry |
Kobe Terminal
Completed in March 1988
| Address | 3-2-1 Koyo-cho, Higashi, Higashinada-ku, Kobe-shi, Hyogo 658-0031 |
|---|---|
| Inquiries |
078-857-1211 *Our telephone support is available in Japanese only. Please contact us by email. |
| Up to a business hours | 9:00 ～ last departure |
Please select
Guidebook
