If you have any questions about boarding, fares, or anything else, please feel free to contact us.
*For support in English, please contact us via email. Phone support is available in Japanese only.
- Please note that reservations, changes, and cancellations are not accepted through this form.
- To make a reservation,please access the reservation page.You can also make changes or cancellations from here.
- Please understand that we may not be able to respond to inquiries regarding typhoons to avoid delays or misunderstandings.
(For updates on operations during typhoons, please check the schedule on the top page.) - If you cannot find an email from Hankyu Ferry, your mailbox may be full, or it may have been sorted into your spam folder. Please adjust your settings to receive emails from “hankyuferry.com.”
*Please fill out all required fields in English.
Contact by phone
If you wish to contact us by phone, please reach out to the reservation center below.
*Calls may be recorded for training and quality improvement purposes.
*Phone support is available in Japanese only. For support in English, please contact us via email.
Business hours
From 9:00 AM to 6:00 PM
*Information can be confirmed via the navigation dial (voice is available in Japanese only).