Contact us

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Contact us by email

Please feel free to contact us for any inquiries or clarification about boarding, rates, etc..

*Please contact us by email for support in English. Telephone support is only available in Japanese.

  • *Please note that we do not accept reservations/changes to the reservation/cancellations from this form.
    Please go to the booking page to make a reservation/change your reservation/cancel your reservation.
  • *We kindly ask you to understand that we cannot respond to inquiries about typhoons to avoid time lag and misunderstanding.
    (See schedule on the top page for updates on the operation status during a typhoon.)
  • *If you cannot find emails from Hankyu Ferry, possibility is that your email storage is full, or it has been sorted into your spam folder. Please change your setting to allow emails from "" to receive your confirmation email.

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  • It will take a couple of days to reply.
  • Please set up Email system to receive message from ""

Contact by phone

Please contact us at the following reservation center if you wish to contact us by phone.

*Calls are recorded for training and quality purposes.

*Our telephone support is available in Japanese only. Please contact us by email for support in English.

Business hours
[Mon. to Thu.] 9:00 - 18:40 [Fri. to Sun.] 9:00 - 20:00
*All phone numbers will be forwarded to the Shinmoji reservation center.Please contact your nearest terminal or office.

You can look up the address of each port on your car navigation system using the phone number of the port you are departing from.